With the College Board's changes to the 2020 AP exams, many schools may want to adjust their original cancellation fee to either fully refund those students who choose to not take the online AP exams or offer a refund minus a minimal cancellation fee to help cover the transaction and service costs already incurred with exam registration and payment.
Client schools can view the fees already assessed to help them better determine if the school should absorb the cost or pass it on to families by way of a cancellation fee. To view the fees, go to AP => AP Report Center => Payment/Balance Reports => TR Payment Processing Report. You will see a Grand Total table in the middle of the screen that shows a breakdown of all collected payments, processed refunds, and fees. All schools will see a service fee, which is the cost of each exam registered. Schools who elected to have Total Registration process payments will also see a processing fee of 4.0% of what each student paid (or $1.10 minimum per transaction). Below is a screenshot of a typical school's report with those fees highlighted.