Credit Card Rejected/Denied when paying in RegiSmart

Internet sites, like RegiSmart, rely on credit card processors to process credit and debit card transactions. These processing systems have many security features in order to protect cardholders from fraudulent charges.    

RegiSmart/Total Registration cannot override the authorization process and cards will not process if authorization fails. If your card is not being accepted, please try the following:

  1. Check all your card information and re-submit. Pay special attention to your card number, expiration date, and the security code.
  2. Try a different card.  Sometimes one of the institutions involved in the verification process is not responding. Using a different card may involve different institutions.
  3. Try a different browser (Chrome, Internet Explorer, Safari, Edge, FireFox, etc.) as you may be having a cookie or session issue.
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