Schools that have Total Registration collect payments will receive an email from TR when we mail funds to the school. Checks are mailed via first-class mail with USPS (First Class does not provide tracking). Please allow 7-10 business days for delivery. If after that timeframe you have not seen the check, we suggest doing the following:
- Verify the address and person listed to receive the check is listed correctly on the Payment Info page in Total Registration.
- Ask the person at your school who sorts/distributes mail if ALL mail has been sorted. Many times missing checks are found in a forgotten stack or box of mail that has yet to be distributed.
- Check with your local post office to verify they are not holding any of your school's mail. Some schools place holds on mail at the end of the school year which may impact your check reaching you in a timely manner.
If you do not locate the missing check after completing the suggestions above contact TR at support.totalregistration.net.