Help for Coordinators/Admins

Getting Started

• Activating your account
• Adding additional users/coordinators to accounts
• Configuring registration website
• Using Recommended Settings for AP Configuration
• Setting general information
• Checking Configuration

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Adding/Editing Fees

• Adding fees after Students register
• Configuring AP exam fees
• Configuring AP Special Fee Waivers
• Configuring fee subsidies
• Configuring IB exam fees
• Configuring payment options

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Fee Waivers

• Recording a waiver
• Editing/Deleting a Waiver
• Adding Free/Reduced Lunch waivers after student has registered
• Managing Denied F/R Waivers

Late Fees

• Configuring Periods for Late Fees
• Configuring registration late fees
• Adding Late Fee for students who registered but did not pay

Registration Questions

• Allowing AP Students to Request Teacher/Period Updates after Registering
• Allowing/not allowing Non-Students to register
• Configuring custom questions
• Configuring standard questions

Managing Exams

• Setting Up Second-Semester/Spring AP Exam Registration
• Administering Digital and/or Paper AP Exams (2023-2024 school year ONLY)
• Moving Multiple PSAT/NMSQT Students from One Exam Date to Another Date
• Setting up AP Exams
• Setting the AP/IB Exam Time
• Copying AP Exams from Previous Year's Configuration

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Testing Accommodations

• Editing and Deleting Accommodations
• Assigning Accommodations to Students
• Requesting accommodations

Managing Teachers, Proctors

• Setting up Exam Only sections in AP exams
• Creating One AP Section in College Board for an Exam and Mapping its Join Code to Multiple Periods in TR
• No Join Code Due to Teacher Not Completing AP Course Audit
• Setting up Periods
• Setting up Teachers
• Setting up Proctors

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Room Assignments, Seating Charts

• Creating seating charts
• Assigning students to exam rooms

Registration Site

• Finding school's registration website
• Customizing instructions on registration website
• Adding payment link to registration
• Modifying website after registration begins

Student Records

• Changing attender status
• Merging duplicate student records
• Resetting a Student's Password or Email Address
• Deleting a student record
• Editing student's information

Refund Policy

• Recording a Refund
• Configuring refund policy
• Refunding a payment
• Recording Bulk Refunds

Changing AP Exam Date

• Allowing students to request change from AP exam date to Alternate date
• Finding exam date conflicts
• Changing an exam to alternate exam date
• Moving Multiple Students in an AP Exam to Another Exam Date

Wait List

• Approving/Denying Waitlist Requests
• Managing Denied Waitlists
• Configuring Wait Lists

Database

• PSAT/NMSQT: Downloading File for Bulk Registration/Pre-ID Labels
• Mail Merge
• Exporting Data into Excel
• Accessing Information From Past Exam Years
• Downloading all collected data

Using the Report Centers

• Exam Rosters
• Custom Reports
• Exam Conflict reports
• Attendance Office Report

Reconcile AP Registrations Between TR and College Board

• Overview of Reconciling Discrepancies between College Board and Total Registration
• Student's Name and/or Email Potentially Matches in TR and College Board
• Students Whose Name and Email Match in Both Systems but Exams May Not Match
• Students Registered in TR but May Not Have Enrolled in College Board
• Students Enrolled In College Board but May Not Have Registered in TR
• Reconciling UD (Undecided) Entries

Privacy Policy

• Data collected

Troubleshooting

• Check/Payment from Total Registration has not arrived
• Student unable to see or select Exam during registration
• Mailing Payments
• Logging in to Support
• Student appears on reports multiple times
• Unable to log in

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