Help for Students/Parents

Accounts

• Register a new account
• Edit existing account
• Print confirmation
• Personal data collected

Payments/Finances

• No balance showing
• Financial assistance
• Paying for exam
• Mailing address for mailed payments - Payment Stub
• Processing mailed payments
• Refund policy

Exam Registrations

• Edit exam registration
• Cancel exam registration
• Register at a different school
• Register for exam not listed
• Alternate exam dates

Wait List

• What is a wait list?

Testing Accommodations

• Requesting accommodations

Exam Score Reporting

• Sending scores to colleges
• Seeing AP/PSAT exam scores

Privacy Policy

• Privacy Policy

Troubleshooting

• Forgot Email used in the past
• Unable to log in
• Password reset
• Incomplete registration
• Teacher is not listed
• Credit card rejected

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