Help for Students/Parents
Accounts
Payments/Finances
- Why was I charged a Cancellation Fee?
- My Credit Card Number Has Changed - Will I Still Get My Refund?
- Why did I receive a late fee?
- No balance showing - Cannot make a payment
- Financial assistance
- Paying for exam
Exam Registrations
- Register for an Exam
- Registration confirmation
- Edit exam registration
- Updating Teacher/Period Selection to get a new Join Code for AP Exams
- Cancel exam registration
- Register at a different school
Wait List
Testing Accommodations
Exam Score Reporting
Privacy Policy
Troubleshooting
- Browser-related Issues
- Receiving incorrect credit card receipt
- Missed deadline
- Forgot Email used in the past
- Unable to log in
- Password reset