The system has been designed to be simple to use, but we understand that sometimes the terminology may be new or you may not understand how some particular functionality works. We have created a comprehensive help system with several ways to receive help or clarification.
- Many pages have a dedicated help item that is accessed by clicking the
icon found in the upper-right corner of the page. - The system offers clarification for many items. This is accessed by placing your cursor on the Blue Info icon
found by many items. This will pop open an information window that explains the item in detail. Here is a screenshot of an example:
- Many pages contain informational text, warnings/suggestions, and in some cases errors, each designated by different colored boxes:
- If you have questions after reading the help item or viewing the info in the help pop-up, you can always request assistance from TR staff by clicking Request Support under Help/Support in the main menu at the top of the page (see screenshot below). This will take you to a support request page that will submit a ticket so that TR staff can quickly assist.
