There are occasionally times when a payment, waiver, or fee gets recorded incorrectly or to the wrong student. Correcting an incorrect fee, waiver, or payment is easily done using the View/Enter/Edit Payments/Waivers utility in the Finance/Payment section of the Report Center. Search for the student who needs the edit and click Record/Edit to view the details for this student.
Many fees, payments, and waivers can be edited by clicking on the edit icon next to the dollar amount. You can choose to delete a waiver or additional fee by clicking the red X next to the fee or waiver amount.
The below example highlights the edit icon you can use to edit the amount and the red X icon you can use to fully delete the amount if it was entered in error.
Clicking the edit icon will open a window that shows the Original Amount and allows you to enter a New Amount for all the fees/payments that are editable. You can then enter a New Amount (the amount the fee/payment should have been for and add a note or change the note if desired).
Once you have entered the new amounts, scroll to the bottom and click preview changes. In keeping with good accounting practices, TR will not delete or edit the old payment but will enter another Fee/Payment/Waiver as a correction, changing the student's balance. The preview page will show these new values. Any new entries will be highlighted in yellow. We encourage you to look over the additions and review the new Total Fees, Total Payments and Balance Due. If you are satisfied with your edits, click Confirm/Save Changes. If the new amounts did not have the expected result, click Discard Changes/Cancel. This will allow you to start over.
